Keynote Presentations
Jouwairia Lahboub
CEO, Civility & Business Experts Canada -Morocco
Lew Bayer
CEO, Civility Experts Worldwide
Sample Presentation Topics
Desperate Times… Desperate Measures
Focus: What in the world is going on? Why are people increasingly uncivil? And what is the solution – how can we be better, and make our world a little better?Rationale: Research shows that alarmingly, 43% of Millennials (the generation born 1980’s to early 2000) reported expecting to experience incivility in the next 24 hours. Studies also show that regardless of our age, most of us experience incivility an average of 2.4 times a day. It’s no wonder then, that more than 50% of people polled said they believe civility will get worse in the next few years. Things can get worse? It’s time for a change.
Overview for 60 minutes:
- What the research shows- the cause of all this incivility
- The good news- trends indicating we’re ready for a change
- Choosing civility- what it takes, and what the outcome will be
Civility at Work
Focus: Civility in the Workplace (Understanding the cost of rudeness to business)Rationale: Incivility costs! If you had a penny for every apology, every minute of telephone tag, every negative impression, and every unnecessary meeting would you be rich? Join internationally acclaimed civility expert, Lew Bayer, for a practical and thought-provoking presentation tangible cost of rudeness to business.
Overview for 60 minutes:
- The tangible cost of rudeness to business: stats and facts.
- What are the causes of incivility in the workplace?
- 3 simple approaches to increasing respect and leadership at work
Manners and Moral IQ
Focus: The decline of civility and what we can do about it.Rationale: We are in a civility crisis! Experts suggest that general civility, moral IQ, and social responsibility are on a rapid decline. More and more we are feeling the social impact of a high-tech, low touch world and generations of children are growing up with lowered moral IQ. Join Canada’s civility expert for a practical and important look at how each of us can contribute to changing the course of the civility crisis.
Overview for 60 minutes:
- Real-life review; scenarios and situations
- What is moral IQ and what does it have to do with manners?
- The good news…
Let’s Make Common Sense Common Practice
Focus: Guidelines for Modern Manners- adapted to either a social or business audienceRationale: Consistency, credibility, and courtesy…these are key components for success in business and in life. In addition, most people understand that having superior communication skills, presenting a positive first impression, and portraying an other-focused attitude should be common sense. However, in our high-tech, fast-paced, competitive world, common sense is not always common practice and rudeness is rampant. Join Canada’s Civility Expert and learn how to improve your Social IQ by applying the modern guidelines for respected and expected behaviour in any situation.
Overview for 60 minutes:
- What is your social IQ?
- It’s not easy being nice; what does social IQ have to do with etiquette?
- The top ten expected and respected behavior
Power of One
Coming soon …
Macaroni and Please
Focus: Manners in the modern world- For parents, teachers, and caregiversRationale: Have you ever met a table monster? Somewhere lurking behind the mashed potatoes is a Slobbergobbelrex, or maybe a Toyasaurous, and you’d better be prepared because these monsters’ big appetites come along with terrible table manners. Manners are not just about which fork to use, they are about fostering respectfulness and teaching responsibility. Join Canada’s expert and learn tips and techniques for making dining manners fun and you just might tame those tale monsters.
Overview for 60 minutes:
- Understanding the 4 E’s rule
- Modern guidelines- manners for kids
- Making the minutes count; 3 significant civility lessons in 10 minutes each
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